The shift in consumer behavior driven by the pandemic in 2020 has created an environment where retailers are being forced to make changes in how they operate.

But once we get the compliance, cleanliness and creating safe environments addressed, we need to get back to some fundamental needs, driving business and converting shoppers into buyers.

Join Anna Vichitcholchai, Global Retail Engagement Manager at RetailNext, and Justin Kurn, Director of Sales & Operations at The Friedman Learning Group, as they discuss solutions and ideas on how to win back lost revenues from 2020.